There's a conversation you've been postponing for weeks. With that colleague who cuts corners, or that manager who never asks how you're doing. You think about it at home, on the couch. Sometimes it even keeps you up at night. And yet: you say nothing.

How is that possible? Why don't we just talk to the other person? How can it be that intelligent, engaged professionals get stuck when it comes to having an open, honest conversation? Because something seems to hold us back…

Over the past few years, Maike te Woerd has trained more than 3,200 people in how to have honest conversations. From factory workers to directors, in the Netherlands and abroad, at companies like Danone, Mediamarkt, and PNO. She saw the same pattern again and again: the problem isn't just 'not being able to', it's also 'not daring to'.

In this book, she shares six concrete steps that take you from hesitation to action. A compass to finally have that feedback conversation.